Get help Children's services Family First Portal The Family First Portal provides families with a forum to connect with each other and with their Family First practitioner. Each family involved with the service will be given a unique login username and password which will grant them access to their individualised site. Within this, families can update practitioners weekly on their child’s progress in specific areas such as sleep, behaviour, mood etc. Along with their practitioner, they can identify and review specific family goals. Workshop materials will be made available on the Portal for any family that attended a workshop. Families can access a calendar reminding them of upcoming appointments or workshop dates. Finally, the Portal includes a chat forum where parents can engage in conversations with each other on predetermined topics. There will be a user agreement which parents need to sign up to. The forum will be monitored for appropriate content by a Family First staff member. This Portal can only be accessed by families engaged with the service.